Shipping & Returns

Shipping

Our products are hand crafted in Johannesburg, South Africa. Our average shipping time is dependant on the shipping method you choose and stock availability.

Processing the order may take between 1-3 working days. Local couriers typically take 4-5 working days for delivery.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and shipping destination. 

We process your order and ship within 24-72 hours. Please contact us for estimated delivery date. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at dreaminggypsea@gmail.com.

If you would like EXPRESS DELIVERY please contact us within 24 hours of your purchase -Shipping rate and duration will depend on your destination and chosen courier.

Refund Policy

At Dreaming Gypsea we have 100% customer satisfaction and if you are not 100% happy with your purchased item, we will either refund you or send a new one. Provided you have a valid reason for your dissatisfaction.

You are covered regarding the fact that your order will arrive or we will refund or reship at our expense. Refunds are issued if for some issue your order is lost or wont arrive, or if it arrives broken.

Will you provide a Tracking Number?

In most cases when your order is shipped you will be emailed a tracking number.